Last updated: August 15, 2025
At SimpleEntry (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website https://simpleentry.com, our services, or interact with our team.
Information We Collect
We may collect the following types of information:
- Business and Contact Information: Name, email address, phone number, company name, and role.
- Account Information: Login credentials or access permissions required for us to provide data entry services.
- Client Data: Taxpayer or financial information provided by our clients in the course of delivering services. This information remains under the client’s control and is handled strictly in accordance with IRS, FTC, and international compliance requirements.
- Technical Information: IP addresses, browser type, operating system, device identifiers, and usage data for site performance and security monitoring.
- Communications: Records of your correspondence with us, including support requests, emails, and chat logs.
How We Use Information
We use collected information to:
- Provide and manage our services.
- Ensure compliance with IRS, FTC, and international data protection standards.
- Secure and monitor access to client systems.
- Respond to inquiries, support requests, and feedback.
- Improve our website, services, and user experience.
- Comply with legal, regulatory, and contractual obligations.
How We Protect Information
- Encryption: All sensitive data is encrypted at rest and in transit.
- Access Controls: Role-based access ensures only authorized personnel can view client data.
- Secure Devices: All work devices are managed with Microsoft Intune for encryption, secure configurations, and remote wipe.
- Compliance Tools: We continuously monitor our security posture with Tenable and Drata.
- Training: Employees complete IRS-focused security training, including phishing and cyber hygiene, annually.
How We Share Information
We do not sell or rent personal information. We may share information in these limited circumstances:
- With Service Providers: Vendors who support our infrastructure (e.g., secure hosting, compliance tools) under strict confidentiality agreements.
- For Legal Reasons: To comply with law, regulation, subpoena, or government request.
- For Security Purposes: To detect, prevent, or address fraud, security, or technical issues.
- With Client Consent: When authorized in writing by our clients.
International Transfers
Our remote team members in Colombia access client systems through secure Virtual Desktop Infrastructure (VDI) or VPN connections. No taxpayer data is stored locally. All work occurs within client-approved environments under U.S. compliance standards.
Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete personal information we hold about you.
- Restrict or object to certain processing activities.
- Request a copy of your personal data.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details below.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Client data is retained according to contractual agreements and regulatory requirements.
Cookies and Tracking
Our website may use cookies and analytics tools to improve functionality, measure performance, and understand user behavior. You can control cookies through your browser settings.
Children’s Privacy
Our services are intended for professional use by accounting firms. We do not knowingly collect or process information from children under 13.
Updates to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
SimpleEntry
Email: privacy@simpleentry.com